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Who we are:
Plug and Play Tech Center is a leading early-stage investor and corporate innovation platform bringing together the best startups and the world’s largest corporation. We’ve worked with most of the Fortune 500 enterprises across 20 industry verticals, and are on a mission to bring the benefits of Silicon Valley to all corners of the world.
Within our platform, we focus on various sectors, including a fast-growing Brand & Retail vertical where the largest brands and retailers in the fashion & apparel, beauty, food & beverage, quick service restaurants, entertainment and other industries meet pioneering startups in the commerce sector. We are a diverse team with backgrounds in technology, business, and entrepreneurship, and we are growing rapidly to deliver on our mission.
Position Overview:
Partner Success Manager (Customer Success Manager) owns the overall satisfaction and retention of our corporate clients for the Brand and Retail vertical.This includes spearheading initiatives to increase the health and engagement of the customer base, identifying opportunities/risks within individual customer accounts, surfacing customer feedback and ideas for new product/service offerings, driving retention/upsell/cross-sell conversations, and architecting customer touchpoints/events.
This is a highly strategic and senior individual contributor role. The expectation will be that this individual can operate with maximum ownership of customer success outcomes, including being accountable to an annual customer retention quota, with minimal guidance day-to-day.They will join a small and entrepreneurial team and help drive >100% annual growth in Brand & Retail revenue while working with some of the largest global brands and retailers in the world. This role will report to the Director of the Brand & Retail vertical and is based in Sunnyvale, California.
Key Responsibilities:
Qualifications:
Bonus if you have:
Full Time
Durable Manufacturing
$128k-181k (estimate)
04/11/2024
06/10/2024
plugandplaytechcenter.com
SUNNYVALE, CA
500 - 1,000
1980
Private
SAEED AMIDHOZOUR
$50M - $200M
Durable Manufacturing
Plug and Play Tech Center is an innovation platform that focuses on connecting startups with corporations for investment opportunities.
The job skills required for Partner Success Manager (Customer Success Manager) include Initiative, Customer Success, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be a Partner Success Manager (Customer Success Manager). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Partner Success Manager (Customer Success Manager). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Partner Success Manager (Customer Success Manager) positions, which can be used as a reference in future career path planning. As a Partner Success Manager (Customer Success Manager), it can be promoted into senior positions as a Partnership Business Development Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Partner Success Manager (Customer Success Manager). You can explore the career advancement for a Partner Success Manager (Customer Success Manager) below and select your interested title to get hiring information.
If you are interested in becoming a Partner Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Partner Success Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Partner Success Manager job description and responsibilities
Responsible for leading and managing our partner's overall success, adoption, and implementation.
02/27/2022: Long Beach, CA
Lead and conduct kick-off meetings for partners to establish engagement model and partner strategy.
02/21/2022: Wilmington, DE
Partner Success Managers look out for their customer’s business and work with them to find solutions to pain points.
02/16/2022: Oakland, CA
Nurture, grow and manage a portfolio of partners to support the Benefit Pocket customer proposition.
03/02/2022: Albany, NY
Own the day-to-day relationship with the partners, manage the challenges and find the best outcomes for the business and the partner.
03/15/2022: Troy, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Partner Success Manager jobs
Has several years of experience in Partner Management.
04/17/2022: Las Cruces, NM
Experience in Direct Marketing and Campaign Management.
03/23/2022: Gainesville, FL
Step 3: View the best colleges and universities for Partner Success Manager.